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Frequently asked questions

Answers about planning, collaboration, privacy, offline access, and pricing.

How do I get started?

Create a free account and start with a board: a visual space for your ideas and tasks. Add a few things you want to do, then connect related ideas or break a bigger job into smaller steps.

How is Typity different from a mind map?

A mind map shows how ideas connect. Typity also helps you turn those ideas into plans with tasks, deadlines, and notes. Give part of a project its own board when it needs a more detailed plan.

Is Typity a task manager or a document app?

Both. Map out a project, give tasks due dates and assign people to them, or write a Note. Keep supporting notes and images with each task so the plan and its details stay together.

Can I set deadlines and assign tasks?

Yes. Give a task a due date, add a time if you need one, and assign yourself or someone who already has access to the project. Their name or picture appears with the task, and in-app reminders help them keep track of approaching deadlines. You can also choose a daily email summary of changes and upcoming deadlines. Due dates and assignments are included on Free.

What is Kanban?

Kanban organizes tasks as cards in columns such as To do, In progress, and Done. Move cards between columns as your work progresses. The name is Japanese for “signboard.”

Can I hide Kanban columns while I focus?

Yes. Collapse a Kanban column to make room for the work you want to focus on, then expand it to see its cards again. Your cards stay in the column, ready when you need them.

Do I have to build a complicated system first?

No. Start with one idea or task. Add smaller steps, notes, or connections as you need them. Give a bigger task its own board when you want room for a detailed plan.

Can Typity help with executive function or ADHD?

Typity can give your thoughts a place to go, make next steps visible, and help you see where to begin when you return. People use planning tools in different ways. Typity is not a medical tool or a treatment for ADHD.

Can I share only part of a workspace?

Yes. Share a Board, Kanban, or Note with specific people. For a Board or Kanban, choose whether to include everything nested inside. Viewing is included on Free; inviting editors requires Pro. Share just the part you want them to see. Adding a shortcut elsewhere does not change who can see it.

Can someone view a plan without a Typity account?

Yes. A workspace owner can publish a read-only project link that anyone can open without signing in. Choose whether to include nested boards and Notes; anything added inside that included work later is public too. Unpublish whenever you want to stop access through the link. Public links are available on Free. Signed-in readers can follow a project and find it again under Following in the Account tab.

Can I reuse someone’s plan as a template?

Yes, when its owner enables Allow Forks. Choose Fork on a shared or published plan to make your own copy, then adapt it to your project. You choose whether to include nested work, files, and comments where available. Sign in while online and choose a workspace you can edit. The copy is independent of the original; assignments, due dates, and earlier activity stay with the original.

Can I choose which activity emails I receive?

Yes. Choose Daily Digest or Off in Account settings. In each Board, Kanban, or Note’s Settings, use your account preference or turn off emails for that item. Note digests cover other people’s content, comment, and file changes; emails contain titles and links, without Note text or comment bodies. Mention email preferences are separate.

How do I get someone’s attention in a shared project?

Type @ in a comment, task details, or a formatted Note to choose someone who already has access. Saving your mention sends them a notification that takes them straight to the work. They can also enable device notifications.

Can I bring work from Trello or Notion?

Yes. Bring a Trello board into an empty Kanban, or one Notion page into an empty formatted Note. Preview the result before importing. Trello imports use the board’s JSON export; Notion imports accept HTML, Markdown, or a ZIP with the page and its images. Imports are one-time copies. The Help guide walks you through each option.

Can several people edit together?

Yes. With Pro, a workspace owner can invite people to edit the whole workspace or just one Board, Kanban, or Note. See changes as people move tasks, connect ideas, and draw. Write together in task details and formatted Notes, and use comments to discuss the work. Invited collaborators can edit with a Free account; each person editing an encrypted Note needs Pro.

Does it work offline?

Yes. First open the workspace online and let it finish downloading on that device. Downloaded boards and Notes can then open offline, and edits sync when you reconnect. Account actions and new downloads need a connection. Before signing out or clearing browser data, connect to the internet and let your changes finish syncing.

Which devices and browsers can I use?

Use Typity in current versions of Chrome, Edge, Firefox, and Safari on your computer, phone, or tablet. You can also install it as an app when your browser supports installation.

Will my work sync across devices?

Yes. Your changes sync across devices while you are online. Keep editing downloaded boards and Notes offline, and those changes sync when you reconnect.

What does Typity cost?

Start with Personal Free: 3 workspaces you own, each with 500 board items, 100 Notes, and 100 MB of file storage. Pro adds collaboration, encrypted Notes, older drafts and restore, more room for larger projects, and priority support. It costs $10 monthly or $96 yearly ($8 per month, billed annually). Prices are in USD. You can manage or cancel your subscription from your account.

How large can a workspace be?

A workspace keeps your boards and Notes together. Free includes 3 owned workspaces, each with up to 500 board items, 100 Notes, and 100 MB of file storage. Pro allows up to 50 owned workspaces, each with up to 10,000 board items, 10,000 Notes, and 3 GB of file storage per workspace. Individual files can be up to 10 MB on Free or 250 MB on Pro. Hourly uploads per user per workspace allow 100 MB and 60 files on Free, or 1 GB and 120 files on Pro. Both plans support up to 50 levels of nested boards, 1,000 active items per board, and 500 items per list. Your existing work stays in place if you switch to Free and exceed its allowances. Open Usage in Account settings to see how much space your work uses and how much room is left. Free accounts can also compare Pro allowances.

Is my information private?

Yes. Your workspace starts private, and you choose who can view or edit it. Add two-factor authentication when signing in with an email and password, and use Pro for encrypted Notes. Visit Privacy and security to learn more.

How do encrypted Notes work?

Pro lets you create and edit encrypted Notes for sensitive writing. Unlock them with your passphrase or recovery key. People you share them with can read them on Free when you give them the key. Keep your passphrase and recovery key somewhere safe.

Can I export or delete my data?

Yes. Download your boards, Notes, tasks, and files from Account settings, or export a single project from its Settings. Choose which parts of your work to include. Account settings also lets you download your account information or delete your account. Before deleting your account, transfer or delete workspaces you own. Contributions to shared work may remain attributed to “Deleted user.”

Can I change or cancel Personal Pro?

Yes. Manage your plan, payment methods, invoices, and cancellation from your account. If you cancel, Pro continues through the time you have already paid for.

Where can I learn how to use it?

Open the interactive Help on a Board, Kanban, or Note for a guided walkthrough. The public Help guide also covers getting started, sharing projects, working offline, and useful planning examples.

Can I reach the same task from several places?

Yes. Add a shortcut to a task or idea elsewhere in your plan. Opening the shortcut takes you to the original, so you can reach the same work from more than one place.

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